Category: Internet
Last updated: Thursday, 24 April 2025

How do I provide my AVC ID?

During checkout, you will be asked to provide your nbn® service’s AVC ID. If you are unsure where to locate it, please review this helpful article.

If you still cannot find your AVC ID, you can choose the ‘Provide later’ option during checkout to proceed with your order. Your order will be on hold until you provide your AVC ID. To submit your AVC ID after placing your order, log in to the Self Care Portal, refer to the alert on your dashboard, and select ‘Provide AVC ID’. 

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