|Visit the More Self Care Portal and enter your account number, email address and password on the log in.|
|Select 'Create Order' under the order tile on the dashboard.|
|Select 'NBN' under the Order Category dropdown and select 'NBN-Relocation' under the Order Type dropdown.|
|Fill out the form with the following details:
|Click 'Submit Order'.|
Service relocation times can vary depending on your new property’s nbn® readiness and the type of nbn connection. If your new property has been connected to nbn previously we should be able to get you connected in 1-3 business days.
If your property has not been connected to nbn™ before then an nbn technician may have to come to your property to activate your new service. We always request the next available appointment however, depending on the workload of the nbn technicians in your area and your home’s nbn readiness this can take up to 1 to 3 weeks from the time of ordering.