The following are the customer policies for More Telecom Pty Ltd ("The Company"),Level 6, 132-136 Albert Road, South Melbourne, VIC, 3205. Call 1800 733 368.


Critical Information Summaries & Key Fact Sheets


Terms and Conditions - Current Offers

Terms and Conditions - Expired Offers

Interpreting Service

If you're d/Deaf or find it hard to hear or speak to hearing people on the phone, you can make a call through the 

National Relay Service

 (free service).

If English isn't your first language, you can access personal translating and interpreting services through TIS National (fees apply).

Appointment of Advocate or Authorised Representative

If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form on the left.

Complaints Contact

If you have a complaint about More we urge you to contact our team. Please do so by calling 1800 733368 or email our complaints manager on: