The following are the customer policies for More Telecom Pty Ltd ("The Company"),Level 6, 132-136 Albert Road, South Melbourne, VIC, 3205. Call 1800 733 368.


Critical Information Summaries & Key Fact Sheets


Terms and Conditions - Current Offers

Terms and Conditions - Expired Offers

National Relay & Interpreting Service

If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.

Appointment of Advocate or Authorised Representative

If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form on the left.

Complaints Contact

If you have a complaint about More we urge you to contact our team. Please do so by calling 1800 733368 or email our complaints manager on: