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Category: Internet
Last updated: Thursday, 11 September 2025

How do I power cycle my modem?

If you're experiencing internet connection problems, we recommend power cycling your Wi-Fi router. Follow these steps:

  1. Unplug the power cord from the back of the Wi-Fi router. Ensure all the lights on the Wi-Fi router are off.
  2. Wait for a full minute before plugging the power cord back into the Wi-Fi router.
  3. Once plugged in, wait for the power, phone, and internet lights to turn green.

Now, try using your Wi-Fi connected devices to check if your internet service is working properly.

Internet FAQs

Whether you need information on plans, installation, troubleshooting, or upgrades, you'll find comprehensive answers here.

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