Category: Internet
Last updated: Friday, 3 July 2026

Can I upgrade if I’m with another provider?

Yes, you can switch providers and upgrade to FTTP at the same time.

If you’re currently with another nbn® provider and sign up for a More $0 fibre upgrade, you can choose to connect to an interim FTTN or FTTC service, while nbn® completes your FTTP upgrade.

Alternatively, if you’d prefer to wait for your FTTP connection, we recommend keeping your existing service active until the upgrade is complete to avoid any downtime.

Most fibre upgrades are completed within 1–3 weeks, depending on technician availability.

Internet FAQs

Whether you need information on plans, installation, troubleshooting, or upgrades, you'll find comprehensive answers here.

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