Category: CommBank and CommBank Yello
Last updated: Wednesday, 12 August 2026

When would I need to pay a router buyout fee?

Under the $0 eero Wi-Fi router offer, a Wi-Fi router buyout fee will apply in the following situations:

  • You cancel your More nbn® service within the first 36 months.
  • Your nbn® service is not activated within 3 months of placing your order.
  • You sign up through an authorised agent and do not complete ConnectID® verification within 30 days.
  • Your ConnectID® verification is unsuccessful or cannot be completed within the required timeframe.

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