Important!

Public Holiday Support Hours (AEDT): On Christmas Day, Boxing Day, and New Year’s Day, support hours will be reduced. Customer Service & Mobile: 8:30 AM–5:30 PM, Sales: 8:30 AM–8:00 PM, Technical Support: 8:00 AM–10:00 PM on Christmas Day and 8:00 AM–Midnight on Boxing Day & New Year’s Day.

Category: Mobile
Last updated: Friday, 25 April 2025

When can I activate my Shared Number plan?

You can activate your Shared Number plan once your 5G SIM-only mobile plan is successfully activated. This applies whether you have an eSIM or a physical SIM. Both types of SIMs are eligible for the Shared Number plan.

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