Category: Internet
Last updated: Wednesday, 4 June 2025

When and what are the changes for nbn® plans?

All price changes for new nbn® customers will take effect from 7 June 2025 and all price changes for existing nbn® customers will take effect from 7 July 2025.

You’ll see the updated price for your nbn® plan on your next bill on or after 7 June 2025 if you're a new customer or on or after 7 July 2025 if you're an existing customer. 

Here’s how each of our nbn® plans are changing for new customers:

If you're existing customer please refer to your email from us.

* nbn® Speed Tier refers to the speed of the technology installed at your premises. These speeds are not necessarily equivalent to the download/upload speeds you will achieve in practice, which may be slower due to a range of factors. See our nbn Key Facts Sheet on our Policies page for typical evening speeds and other key information about each of our plans.

^ Speeds attainable on nbn® fixed wireless services will vary due to factors such as nbn® cell congestion, weather, geography, line of sight to the tower, local conditions, vegetation, building obstructions, signal interference, the type and installation of antennas and the position and quality of Wi-Fi hardware. Actual speeds will be significantly impacted by congestion, particularly during typical busy periods (7-11 pm).

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