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Public Holiday Support Hours (AEDT): On Christmas Day, Boxing Day, and New Year’s Day, support hours will be reduced. Customer Service & Mobile: 8:30 AM–5:30 PM, Sales: 8:30 AM–8:00 PM, Technical Support: 8:00 AM–10:00 PM on Christmas Day and 8:00 AM–Midnight on Boxing Day & New Year’s Day.

Category: Mobile
Last updated: Friday, 25 April 2025

What network settings do I use when roaming?

If you have roaming active on your mobile service, once you arrive in your destination, you should automatically connect to a network. 

 
If you can’t make calls or access data on the network that is automatically selected by your phone, try manually selecting another network. Below list includes the preferred and non-preferred network settings for countries included in your More international roaming travel pack.

International Roamig Network Table
 

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