Category: Mobile
Last updated: Friday, 3 July 2026

What happens if I downgrade or cancel my plan during the Double Data promotion?

If you downgrade plans or change to an ineligible plan at any point during your promotional period, you’ll stop receiving the Double Data offer from the date of the change and forfeit any unused benefits. You’ll also lose all data stored in your databank (including any accrued Double Data). 

Mobile FAQs

Get started with eSIM, mobile broadband, managing your mobile, Wi-Fi calling, 5G, activation, upgrading your plan, and more!

Contact our team

Get in touch, your way.

Find articles to help answer your questions.

  • Total One Off   $0.00
  • Total Monthly   $0.00
  • Total Today   $0.00