Category: CommBank and CommBank Yello
Last updated: Friday, 17 July 2026

What happens if I don’t use ConnectID as a CommBank customer?

If you’re a CommBank customer, you can still complete your order without using ConnectID® and your service will just be charged at More’s standard retail price. To access the exclusive CommBank offer, you’ll need to verify your identity using ConnectID® during sign up, or via the Self Care Portal if you’re an existing More customer. This lets us confirm you’re eligible for this offer.

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