Category: CommBank and CommBank Yello
Last updated: Thursday, 1 October 2026

My offer was removed because I didn't meet the eligibility requirements, but I meet them again now. Can I reactivate the offer?

If you're eligible for CommBank Yello and have verified your identity using ConnectID ®, you could start earning 2 points per $1 spent again on eligible More services and bill payments. However, if your discount was removed because a non-CommBank payment method was linked for more than three months, the New Service and Bonus Points offer can't be reinstated. We’ll send reminders before a discount is removed, giving you an opportunity to update your payment method and keep your offer active.

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