Important!

Public Holiday Support Hours (AEDT): On Christmas Day, Boxing Day, and New Year’s Day, support hours will be reduced. Customer Service & Mobile: 8:30 AM–5:30 PM, Sales: 8:30 AM–8:00 PM, Technical Support: 8:00 AM–10:00 PM on Christmas Day and 8:00 AM–Midnight on Boxing Day & New Year’s Day.

Category: Mobile
Last updated: Thursday, 24 April 2025

Can I still make mobile phone calls if there is an outage?

Yes! During a mobile outage you can still make mobile phone calls using Wi-Fi calling, by using a public payphone or an internet landline. Learn more in this FAQ.

Mobile FAQs

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