If you have just received your NetComm MESH modem hardware, you are no doubt keen to get it powered up!

You can view our quick-start guides on setting up your NF18MESH modem here.

If you have purchased satellite boosters along with your NetComm NF18MESH modem, please take a look at our quick setup guide which will help you get on your way. 

Once you have followed the instructions outlined in the above setup guides your NetComm modem should now be online.

If, however, you are still experiencing issues, please see?our tips for improving your Wifi signal,?or you can get in touch with our friendly technical support team for further assistance.

These are the main situations where you may not be able to use your modem with a new More nbn® plan:

• If you're upgrading from ADSL to HFC, FTTP, FTTC, Fixed Wireless, or Satellite nbn™, you won't be able to use your existing modem.
  
  
• If you're moving address and your new property has a different nbn™ type, you may not be able to use your current modem.
  
  
• If your modem is locked to your current nbn™ provider, you may not be able to use your modem with More.

If you're concerned about your modem being locked, talk to your current provider before switching.

Google Nest Wifi, a mesh wifi system, provides wifi to your whole house. In terms of functionality, once the Google Nest Wifi system is set up it will result in a stronger and more stable Wifi connection throughout your home.

Please note that Google Nest Wifi is not compatible with FTTN/B connections - if you have such a connection, the Google Nest will need to be plugged into your existing modem - or a modem you purchase from More - in order to work.

A normal nbn® modem is a single device. For medium to larger homes, a normal modem can restrict Wifi access and the number of devices that need to connect to the modem can impede its functionality. A Mesh system, like Google Nest Wifi, with one Wifi router and one Wifi point will be strong enough to handle up to 200 connected devices and stream multiple 4k videos at a time. Mesh systems are particularly useful with new household devices requiring internet connection including security cameras, speakers, TVs, fridges, phones (both landline and mobile), and alarms.