Due to the high number of devices available on the market we can only provide limited ‘best efforts’ support in getting you online. You must be confident configuring your own device. If you are not confident we highly recommend purchasing a new modem from us.
We found a few units at that address, please select yours to Check Availability.
We’ve got good and bad news
NBN is available, but due to your property being a new development and not yet connected to the NBN the one-off NBN New Development Charge of $300 applies. This charge is levied by NBN and is applicable regardless of the NBN provider that you choose. So if you’re happy with that…
This can happen from time to time if NBN or our upstream carrier are performing maintenance on their address checker. You can still see our plans and sign up. Alternatively please try again later or give us a call on 1800 733 368
BYO device must be compatible with NBN connection type
You are responsible for configuring your BYO device
We may provide limited 'best endeavours' support to assist with this but do not provide any guarantees that your BYO device will be compatible with your NBN connection
More is a premium provider of nbn™, phone and mobile services to Australians. A proud carbon neutral workforce, More is headquartered in South Melbourne and supported by a team of highly experienced nbnTM and telecom specialists.
The average cost of internet in Australia is one of the most expensive in the world. Through this partnership, CommBank customers will have access to great deals on More's nbnTM plans. Commbank are looking at how they can help save customers money with their everyday bills and commitments, and this partnership with More is just one of the ways they are continuing to reward their customers.
When you sign up for a More nbn™ plan, you will enter your address to see what sort of nbnTM connection is available for your home. This will depend on the nbnTM delivery method in your area and may impact what nbnTM speed plans are available to you.
Typical nbnTM delivery types include Fibre to the Premises (FTTP), Fibre to the Node/Basement (FTTN/B), Fixed Wireless, Hybrid Fibre Coaxial (HFC) and Fibre to the Curb (FTTC).
Depending on how nbn™ is delivered to your property and your property's nbn™ readiness this will vary from just 1 day to around 3 weeks. You can check your address on the More website for an indicative timeframe.
If your property has been connected to nbnTM previously you should be connected in 1-3 days. You should expect around 1 hour of downtime as you switch nbnTM providers. If your property has not been connected to nbnTM in the past, you will likely need an nbnTM technician to come and activate your service. General time frames for a nbnTM activation appointment is usually between 1 - 3 weeks.
CommBank’s partnership with More gives customers great access to More services, but all service and payment enquires are still managed directly by More. For any enquiries, customer support or issues, customers should contact More directly.
More offers technical support between 7am and midnight, Monday to Friday and 8am - 8pm on weekends and public holidays (AEST). The main contact number is 1800 733368.
The Google Nest device is not suitable for FTTN/B connections. If, after searching your address we establish that your property is connected using FTTN/B technology, we offer an alternative Netcomm modem that is suitable for your property's connection type. The Netcomm device is a great modem option, and supports MESH Wifi.
We can certainly tailor-make a package to suit your household needs.
To get started, get in touch with our friendly sales team via 1800 733 368. Our team will be ready to take your call from 8:30am – 6pm (weekdays) AET