Business fibre internet is a business grade internet service that is delivered to a business premises using fibre optic technology. Due to fibre being delivered right into the property it means that high internet speeds are available.

On-net fibre refers to a fibre service that is delivered using the AAPT/TPG fibre network. A business property must be connected to this network in order to be able to order a service.

Business Fibre Service Qualification

A service qualification (SQ) check must be completed to determine what service(s) can be delivered to your business. For this to be completed we require your business address and ideally a standard telephone number at the address. After the SQ is performed we can confirm what business fibre services are available to you. We can also advise what maximum speeds are available. When leaving us an enquiry please ensure your business address and telephone number are included so we can get the service qualification check done straight away.

Speed Guarantee

Fibre services come with a guaranteed speed and this is confirmed at the time of ordering and during the SQ check. As fibre is delivered right into your business high speeds can be delivered. These are not affected by distance from the exchange or the quality of copper in your area. This is great news and a strong reason to order a business fibre internet connection.

1:1 Contention Ratio

All of our business grade fibre internet services are provided with a 1:1 contention ratio. The contention ratio refers to the number of users that can access the internet bandwidth used for your business fibre service. The greater the number, the greater the number of users that can consume the bandwidth at any one time. A 1:1 contention ratio ensures that bandwidth is guaranteed for your fibre service and it is not shared with other customers compromising your service.

Fibre 1000 supports up to 4 Services

You can utilise the 1000Mbps and share this across up to 4 ports on the NTD. This means you can separate traffic between Internet, Voice Services, VPN/Point-to-Point and Cloud Services. This includes private links to Microsoft Azure, Amazon AWS as well as many other 3rd party service providers.

Unmetered Data Allowance

Our fibre internet services include unlimited data usage. This means that you can use as much data as you like at any time of day or night.

24x7 Dedicated Support

We have a dedicated team available should you need us.

Service Level Agreements

Our business grade fibre internet services include a service level guarantee. Fast fault reporting and resolution timeframes are applicable with the carriers and they understand that these services have a mission critical need for the Internet.

FREE Installations

Depending upon the contract length that is suitable for your business, free installations are available on most 36 or 48 month agreements. We can still provide these services over a shorter timeframe however 12 and 24 month contracts attract an installation fee.

Fast Uploads and Downloads

All business grade fibre internet services have symmetrical speeds for upload and download. This is great for cloud services and other essential business applications.

Great for the Cloud

Your cloud experience is only as good as the business grade Internet connection that is used to power it. For multiple users to access the cloud reliably and with a great experience and business grade fibre connection is really required.

Great for VOIP

Business grade fibre allows for VOIP services to be carried with great quality.

Hosted Services

Business grade fibre is perfect for a business that hosts on site servers and other applications. Users accessing these servers remotely will benefit from the high upload speed that comes with these services.

Installation Requirements

There are a number of requirements to consider when ordering a business grade fibre service:

-    In most cases your building will need to be connected to one of our carriers fibre networks. This can be confirmed during an SQ check. In some cases a carrier may offer to connect your building depending on where it is in relation to their existing network.
-    You will need a business grade router to control and authenticate the fibre service. We recommend the Dreytek Vigor 2860 although any WAN router should suffice. Consideration should be give, especially when ordering high speed services as to how you will manage the traffic and we can provide advice on this if required.

FIBRE 1000 - BUSINESS FIBRE INTERNET

1Gbps Fibre Internet

Fibre 1000 is quickly rolling out across all major cities in Australia by national carrier TPG. More Telecom now provides this 1Gbps business fibre service from as little as $799*/month – including unlimited data and free connection on a 48 month plan. Backed by 24/7 carrier support this service is perfect for your mission critical internet requirements.

A user can choose to allocate the 1000Mbps as a single service – like unlimited internet – or can split it up for use with up to 4 services. This can include internet, VOIP and access to a multitude of 3rd party providers like AWS or Microsoft Azure.

Our team of professional IT specialists are able to assist in installation and configuration to your existing network. A managed router option is also available.