If you are looking to get a new line installed at your business premises, there are four available options depending on the site infrastructure:
1. In-place telephone line connection: A working telephone socket exists from a previous connection and a Telstra technician is not required to visit the premises. To help us identify the line that you want to reactivate, it would be helpful if you gave us the previous number that was associated with the line. If you don't know it, it can often be found out by plugging a handset into the line and dialling 127 22 123
2. In-place telephone line connection with technician visit: A previous telephone service existed at your business premises and a Telstra technician is required to visit your site to reconnect existing suitable cabling at the Main Distribution Frame (MDF) or first socket where no Main Distribution Frame exists.
3. New telephone line connection: A telephone service has not previously been connected at your property or premises (although we may have previously installed cabling to your property or premises and you may be able to hear a dial tone)
4. New telephone line connection: Telephone line connection with a technician visit with cabling work - a previous telephone service existed at your property or premises and one of our technicians is required to visit your property or premises to install and/or work on the cabling up to the main distribution frame (or first socket where no main distribution frame exists).
We can help! If you are in need of business telephone services please fill in our contact form or give us a call today on 1800 733368 and we can assist in establishing which of the above installations you require.
Uses traditional copper telephone lines
New connections and installations available
Full feature pack of Telstra line features
Call waiting: If you just have one telephone line this allows you to know if someone else is calling you. A beep tone will identify that someone else is calling, and you can switch between the calls using the Redial button on your handset.
Call forward: You can forward calls in a number of different ways. This includes call forward busy, call forward no answer, call forward immediate, call forward selected callers, call forward set the time. Note that additional charges apply for the forwarded calls.
3-way calling: Conference in an additional caller to an existing call. This is great for small teleconferences and discussions with multiple people.
Call control: Control what calls can be made from your business telephone line. You may wish to disable the ability to make certain calls, ie. International. you can then allow access to these calls via a PIN code.
Message bank: Allow customers to leave you a message when you are busy or away from the phone.
Calling number display: Find out who is calling you before you pick up. This is great for a range of business who want to offer a professional phone service.
Line hunt: When you have multiple phone lines, allow calls to roll to your second, third or forth line when your other lines are busy.
Abbreviated dialling: Speed up your business processes by programming speed dial numbers. This allows you to set commonly called numbers and abbreviate the dialling to just a few keys.
Multiple number: Get a second business telephone number without a full additional line rental. A secondary ring tone will allow you to distinguish between your first number and your Multiple Number. This is great if you run two separate businesses from the same location. You can then answer the phone in the correct way for the necessary business.
If you are looking for more from your business phones check out our nbn® business phones bundles. These plans offer a number of nbn® ready business phone system options are are perfect for business.