Category: CommBank and CommBank Yello
Last updated: Wednesday, 1 April 2026

What happens if I don’t use ConnectID as a CommBank customer?

If you’re a CommBank customer, you can still go ahead with your order without using ConnectID®, your service will just be charged at the standard price. To access the exclusive CommBank offer, you’ll need to verify your identity using ConnectID during signup. This lets us confirm you’re eligible for those special offers.

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