Category: CommBank and CommBank Yello
Last updated: Wednesday, 1 April 2026

Do I need to download a new app or create an account to use ConnectID?

No. ConnectID® uses your existing banking app or secure online banking login, so there’s no new app to download or account to create. Just make sure your online banking is already set up before you start. If you’re a CommBank customer, you’ll need the CommBank app installed and ready to use, as this is where you’ll complete the ConnectID verification.

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